Refund policy

Here at The Savvy Collection we are aware that things don't always work out when shopping online. If you purchase an item and decide you would like to return it then we ask you to contact us within 48 hours of receiving the item. Unfortunately postage costs are non-refundable and you must pay for your own return shipping.

To start a return, you can contact us at hello@thesavvycollection.co.uk. We will provide you with the returns address.

Once we have received the item and checked it is still in sellable condition, we will issue a refund as soon as possible.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with the safety tags still on  You’ll also need the receipt or proof of purchase.

Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return questions on WhatsApp 0782 555 8470 or by email hello@thesavvycollection.co.uk.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.